Have you ever been in a situation where you needed to say just the right words, or you were going to be in trouble? Have there been times when you were asked to give a report, or to share a testimony, or to explain how a procedure needed to be done, and you were on edge? Have you been called …

When I was a boy growing up, my favorite food was my grandmothers caramel cake. It was really chocolate cake, with caramel icing. We all called it caramel cake, because without a doubt, the icing was the best part of the cake. My grandmother lived with us from the time I was eight until she died many years later. She …